Frequently Asked Questions

What makes VACASIN products unique?
VACASIN is a women-owned small business dedicated to creating premium, versatile pieces at attainable prices. Our collection is designed to be chic, timeless, and multifunctional luxury you can enjoy every day. Our candle line is specially crafted to bring the feeling of vacation and relaxation right into your home.

Where can I shop VACASIN products in person?
We appear at curated markets and events throughout the year. Visit our Events section for upcoming dates or join our exclusive VIP club for updates on in-person shopping opportunities.

How do I care for my bags or cosmetic products?
For light stains, gently wipe with a soft cloth and mild soap. Let items air dry naturally. Avoid harsh chemicals or machine washing to preserve quality and longevity.

Do you offer wholesale?
Yes! VACASIN welcomes wholesale inquiries from retailers and boutiques. If you’re interested in carrying our products, please reach out to us via our contact form with details about your store, and our team will get back to you with wholesale options and pricing.

Can I return my order?
We do not accept returns at this time. If you experience an issue with your order, please contact us immediately at info@vacasin.com. We will do our best to resolve the problem. For full details, please see our Return Policy.

Still Have Questions?
If you have any additional questions or concerns, please reach out to us via our contact form. Our team will be happy to assist you and will respond at our earliest convenience.